Remy hair is the highest quality 100 % human hair available to consumers. Remy hair is exceptional because of how it’s harvested. Strands of hair are placed from root to tip and are minimally processed to keep the cuticle of the hair intact which keeps the hair from shedding and helps to create stronger and smoother extensions.

The Swanee Hairr brand is a collection of top quality Remy 100% human hair extensions that are specially manufactured to last long, experience minimal shedding and to retain their sleekness and shine over time. Swanee Hair extensions are available in a wide variety of textures, curl patterns and a variety of colors that will blend so well with your hair no one will know you’re wearing them.

Our 100% Remy human hair extensions can last six months or longer with proper care. To extend their lifespan, regularly detangle, wash, and condition them. When using heat styling tools, set them to low to medium heat—this helps maintain the extensions' good condition for longer.

Yes, you can. 100% Remy human hair extensions can be safely washed and blow-dried daily. You may use the same shampoos and conditioners formulated for your own hair to clean the extensions, or choose products specifically designed for hair extensions.
After washing, gently towel-dry the extensions to remove excess water, then proceed to blow-dry and style as desired.

Flat irons, blow dryers, curling irons, and other heat styling tools can be used on our 100% Remy human hair extensions at specific temperatures without causing long-term damage. To achieve your desired style while maintaining the health of your extensions, set heat styling tools to low-to-medium temperatures.

The answer depends on the type of hair extensions you have:

​Semi-Permanent Methods (Tape-Ins and Wefts)​

Yes, you can sleep with these extensions in. When properly secured, they can be worn overnight without significant risk of damage to your natural hair or the extensions themselves. To maintain their longevity and protect your hair, take these precautions before sleeping:​

• Secure the extensions with clips or tie them into a braid/ponytail to minimize movement.​

• Use a satin bonnet to reduce friction and keep the extensions looking fresh, while eliminating stress on your hair.​

Ready-to-Wear Methods (Clips, Halos, etc.)​

We do not recommend sleeping with these extensions in. Overnight wear can lead to:​

• Damage to your natural hair due to increased friction and tension.​

• Reduced lifespan of the extensions themselves, as constant movement may loosen attachments or cause wear and tear.​

By following these guidelines based on your extension type, you can balance comfort with hair health, ensuring your extensions look great and last as long as possible.​

Coloring Basics​

• Darkening vs. Lightening: It’s generally easier to darken extensions than to lighten them (e.g., going from brown to black is simpler than blond to brown). We strongly recommend choosing darker shades to minimize damage and achieve more predictable results.​

• Professional vs. At-Home Coloring:​

Professional Service: For the safest and most reliable outcome, have a qualified hairdresser handle the coloring. Improper dyeing techniques (e.g., incorrect developer ratios, over-processing) can irreparably ruin the hair.​

DIY Coloring: If coloring at home, take these precautions:​

• Use high-quality, professional-grade hair products to maintain hair integrity.​

• Always test the color on a small, inconspicuous sample of the extensions first to check for shade accuracy and reaction.​

• Work in a well-ventilated area to avoid inhaling chemical fumes, and follow the product instructions carefully.​

By respecting the limitations of hair extension coloring (prioritizing darker tones) and taking proper precautions—whether relying on a professional or coloring yourself—you can achieve beautiful results while preserving the lifespan and quality of your extensions.

Regular detangling removes knots and prevents new ones. Here’s how:
1.Prep Strands: Mist extensions with water or apply a detangling spray to lubricate hair.
2.Gentle Combing: Use a fine-toothed comb, starting at the tips and working upward to roots.
3.Tangle Troubleshooting: For knots, hold hair above the tangle and gently loosen from the bottom up—never pull.
Daily 1-2x maintenance keeps extensions smooth and extends wear.

Expedited Shipping：3-5 business days
Standard Shipping：15-25 business days
Warm Tip: If you need to receive it asap, we recommend that you choose expedited shipping.

For more shipping policies, please check： Shipping & Delivery

We ship packages with the following carriers:​
United States​
USPS、UPS、FedEx、DHL、TNT​

Canada​
CNE、FedEx、DHL、TNT​

International​
CNE、FedEx、DHL、TNT

In the event that your package is lost or stolen, our team will make every effort to assist in locating it. Please note that we cannot assume liability for items lost or stolen during transit, nor for issues arising from incorrect or incomplete delivery addresses provided by the customer.

To initiate the recovery process, you will need to file a claim directly with the designated carrier. Our customer service team is available to provide necessary documentation and guidance throughout this procedure. It is critical that you verify all shipping and contact details prior to finalizing your order to minimize the risk of delivery discrepancies.

All packages imported into your country are potentially subject to customs duties, taxes, or other regulatory fees as mandated by local customs regulations. You are liable for all applicable charges—including but not limited to customs duties, taxes, and administrative fees—levied by the customs authority of your country of destination.

If you encounter problems placing an order or completing payment with your credit card on our website, please follow these steps:​

1. Clear Special Characters and Complete Required Fields Remove all special characters (such as /, (, &, €, *, #, etc.) from the contact form, and ensure all mandatory fields on the checkout page are fully filled out.​

2.Check Cart Item Availability Some items in your cart may have sold out during the ordering process. Refresh your browser. If an out-of-stock notification appears, review your cart and remove unavailable items by clicking the delete icon (X) next to them.​

3.Attempt Payment with an Alternative Credit Card Try using a different credit card to complete the payment.​

4.Contact Your Issuing Bank to Verify Payment Status Your bank may have declined the payment request. Contact your issuing bank to confirm if there are payment restrictions, and request assistance to lift the restrictions for a retry.